Terms & Conditions

1. General

These Terms & Conditions apply to direct bookings of Hyttekos Trysil.

By completing a booking, the guest confirms that they have read and accepted these Terms & Conditions, the applicable cancellation policy and the house rules.

For bookings made through Airbnb, Booking.com or another booking platform, the terms and conditions of the respective platform may also apply.

2. Booking & Payment

A booking is considered confirmed once the guest has received a booking confirmation and any required payment has been completed according to the conditions stated during the booking process.

The person making the booking must be at least 18 years old and is responsible for the booking and for all accompanying guests.

The total number of guests must not exceed the number stated in the booking or the maximum permitted occupancy of the property.

3. Maximum Occupancy

Hyttekos Trysil accommodates a maximum of 10 guests.

Only registered guests included in the reservation may stay overnight at the property.

Additional guests must be approved by the host in advance and may result in additional charges.

4. Check-in & Check-out

Check-in: from 16:00

Check-out: by 11:00

Early check-in or late check-out is only possible by prior agreement.

Guests will receive arrival and access information before their stay.

5. Security Deposit

A refundable security deposit of NOK 5,000 may be required.

The deposit may be used to cover damage, missing items, excessive cleaning, unauthorized use of facilities or other costs resulting from a breach of these Terms & Conditions or the house rules.

If no deductions are necessary, the deposit will be returned according to the agreed payment arrangements.

6. Cancellation

For direct bookings, the following cancellation conditions apply:

More than 30 days before arrival: Free cancellation.

15–30 days before arrival: 50% of the total booking amount will be charged.

14 days or less before arrival: 100% of the total booking amount will be charged.

No refund is provided for no-shows or voluntary early departure.

For reservations made through a booking platform, the cancellation conditions stated in the respective booking apply.

7. House Rules

Guests are expected to treat the property, furniture, equipment and surrounding area with care.

Smoking is not permitted inside the cabin.

Guests must avoid excessive noise and respect neighbouring properties.

The cabin may not be used for parties or events without prior written approval.

Guests are responsible for ensuring that all members of their group comply with the house rules.

8. Jacuzzi & Sauna

The jacuzzi and sauna must only be used according to the instructions provided in the Guest Guide.

Guests must take reasonable care when using these facilities and are responsible for ensuring that children are appropriately supervised.

No unauthorized chemicals, oils or other substances may be added to the jacuzzi or sauna.

The jacuzzi must remain properly filled and covered when not in use.

Any damage caused by improper or negligent use may be charged to the guest.

9. Fireplace & Fire Safety

The fireplace and wood-fired facilities must be used responsibly and according to the provided instructions.

Fire must never be left unattended.

Guests must take particular care with open flames, candles and other potential fire hazards.

Any damage resulting from negligent or improper use may be charged to the guest.

10. EV Charging

Electric vehicles may only be charged using the designated EV charging station.

Charging from standard household electrical outlets is strictly prohibited.

Use of the EV charger must be arranged in advance and is charged according to the applicable rate communicated to the guest.

Unauthorized EV charging may result in an additional charge.

11. Pets

Pets are permitted only by prior agreement.

An additional pet fee may apply.

Pet owners are responsible for any additional cleaning, damage or disturbance caused by their animal.

12. Bed Linen & Towels

Bed linen and towels are provided according to the conditions of the individual booking or by prior arrangement.

Guests should not use additional linen, towels or stored supplies without permission.

Additional use may result in an extra charge.

13. Cleaning & Waste

Guests are expected to leave the cabin in a reasonably tidy condition.

Waste must be disposed of according to the instructions provided in the Guest Guide.

Kitchen appliances, fireplace, sauna and jacuzzi area should be left in an appropriate condition after use.

Excessive cleaning beyond normal final cleaning may result in additional charges.

14. Damage & Missing Items

Guests are responsible for damage caused by themselves, members of their group, visitors or pets during the stay.

Any damage, breakage or malfunction should be reported to the host as soon as possible.

The guest may be charged the reasonable cost of repair or replacement where damage results from misuse, negligence or violation of the house rules.

15. Safety

Guests use the property and its facilities responsibly and at their own risk.

Children must be appropriately supervised, particularly around the jacuzzi, sauna, fireplace and outdoor areas.

Guests must not disable, remove or interfere with smoke detectors, safety equipment, smart-home equipment or other safety systems.

16. Technical Problems & Interruptions

Please contact us immediately if you experience problems with electricity, water, heating, Wi-Fi, jacuzzi, sauna, access systems or other facilities.

We will make reasonable efforts to resolve problems as quickly as possible.

Temporary interruptions or technical failures outside our reasonable control do not automatically entitle the guest to compensation.

17. Lost Property

Guests are responsible for their personal belongings during their stay.

If an item is left behind, please contact us as soon as possible. We will make reasonable efforts to locate it.

Any shipping or handling costs for returning lost property are the responsibility of the guest.

18. Force Majeure

Hyttekos Trysil cannot be held responsible for circumstances outside our reasonable control, including severe weather, natural events, power or communication outages, road closures or actions by public authorities.

19. Privacy

Personal information provided during booking and online check-in will only be processed as necessary to administer the reservation, communicate with guests and fulfil applicable legal obligations.

Further information is available in our Privacy Policy.

20. Acceptance of the Terms

By completing a direct booking and staying at Hyttekos Trysil, the guest agrees to comply with these Terms & Conditions and the applicable house rules.

The person making the reservation is responsible for informing all accompanying guests of the relevant conditions.

Contact

Questions regarding your booking or these Terms & Conditions can be directed to:

Hyttekos Trysil

Rønningsflovegen 7

2423 Østby, Norway

📞 Phone / WhatsApp: +47 92 94 42 43